Support

Downloads After Sale

Dear customer,

Congratulations on your purchase of our innovating CONOTECH products, to protect your purchase and rights, please read carefully the content following:

CONOTECH strive to make the best thermal products in the market and hold ourselves to the highest standards of engineering, quality, and product performance. CONOTECH products are warranted for 3 years in country of purchase, from date of purchase to be free of manufacturing defects in workmanship or materials under normal use conditions, battery’s and battery chargers are covered by a 1-year warranty, CONOTECH at its discretion will repair or replace product free of charge.

Note: Thermal technology is highly sensitive equipment, environmental factors such as extreme temperatures both ambient and target temperature will affect devices ability to function the same in every situation. Environmental factors and the way you use this product needs to be considered before purchasing any thermal product, poor image quality, resolution, or inability to identify target due to environmental factors are not warranty please purchase wisely.

Warranty is void if:
· Damage occurs from misuse.
· Unauthorized repair.
· Physical damage.
· Modification or alteration.

Please contact our local distributor or contact CONOTECH Team. Should you have any questions or concerns regarding your CONO product warranty.